The COMPANY endeavours to offer its visitors a personalised experience and to do so uses the advantages of Internet technology to provide this.
How we gather information about you
This all depends on the page you are visiting, the activities in which you elect to participate in and the services provided whilst visiting any COMPANY sites or pages at the time.
For example, you may be asked to provide information or share personal information from a social network profile such as Facebook when you register for access to certain sections of our sites or request certain features, like playing games, call back requests, newsletters or when you make a purchase.
The COMPANY also collects information automatically which may not be transparent to our visitors at the time of visiting our sites or pages. For example, we may log the name of your Internet Service Provider or use cookie technology to recognise you and hold information from your visit. Among other things, the cookie may store your username and password, so you can login to your account faster, or controlling the way we alert our affiliates to your visits and the number of email alerts we send them while you visit our sites.
As technology develops or we expand our services, we’ll also gather information via these new methods.
You can choose not to provide us with the information we require by setting your browser to refuse to accept cookies, but if you do you may be unable to access certain portions of our sites or may be asked to re-enter your username and password every time you visit our sites. Plus you may find that we’re not be able to display information or customise our site’s features according to your preferences because of your computer or browser settings.
We are unable to give you support on this as everyone’s setup is different and complex so you need to be aware of how you have set your browser or computer settings.
To subscribe to our e-mail marketing and newsletters, if any, you will need to provide your e-mail address. You may also be asked for other information when you subscribe.
In order to use our features, chat rooms, message boards, support system and certain other Services, you will need to register and create a user account (“User Account”). There is no cost to create a User Account in some cases. You may be asked to choose a username, screen name, or membership name (each, referred to as a “Username”) and password. Please do not use your real name or the real name of another person when selecting a Username. You will also be asked to provide certain personally identifiable information about yourself, such as your first and last name, date of birth, address, telephone number, and e-mail address etc.
You can unsubscribe from receiving commercial e-mails from the Website by clicking the link contained within such e-mails sent to you. You should be aware that it is not always possible to completely remove or modify information in our databases. In addition, we may institute a policy in which user information is deleted after a certain amount of time, and therefore, your user information may no longer exist in the COMPANY’s active database(s). In addition, even if you choose to unsubscribe or otherwise modify your User Account settings, the COMPANY reserves the right to contact you regarding your account and your use of this Website.
We engage third-party organisations as well as individuals to facilitate our service ( known as “Service Providers”), to provide the service on our behalf, to perform service-related functions or to assist us in investigating how our Service is used to people.
These third parties service providers have access to your data only to perform these responsibilities on our behalf and are obligated not to disclose or use it for any other purpose.
We use third-party service providers to track, monitor and analyse our services.
Google Analytics is a web analytics service provided by Google Inc. (“Google”). Google utilises data collected to track and examine the use of this website, to prepare reports on its activities and share them with other Google services.
Facebook Ads Conversion Tracking
Facebook Ads conversion tracking is a third-party analytics service which is provided by Facebook, Inc. which connects data from the Facebook advertising network with actions performed on this website.
The COMPANY uses external remarketing services to display adverts and promotions on third-party websites to you after you have visited our site and or service.
Facebook Custom Audience (Facebook, Inc.)
Facebook Custom Audience is a re-marketing and behavioural targeting service provided by Facebook, Inc. that connects the activity of this site and it’s email marketing with the Facebook advertising network and allows us. It will enable this site to then create groups of people (existing client, subscribers etc.)so we can then deliver targeted ads to that audience on Facebook, Instagram, and Audience Network.
Hosting and backend infrastructure
Microsoft Office 365
Office 365 is a backend service supplied by Microsoft Ireland Operations Limited.
A2 Hosting is a leading provider of secure website hosting services provided by A2 Hosting Inc.
Amazon Web Services
Amazon Web Services is a hosting and backend service supplied by Amazon.com Inc.
We offer paid products and services on this site and to do this we use third-party services for payment processing.
The payment processors we currently work with are:
PayPal is a payment service provided by PayPal Inc., which allows our prospects and client to make online payments.
Stripe, Inc. provide services for platforms and merchants to run businesses, and to safely conduct online payment transactions.
GoCardless Ltd provide services for platforms and merchants to run businesses, and to safely conduct online payment transactions.
Interaction and customer support
The Facebook Messenger Customer Chat is a service this site uses for interacting with people and clients with the Facebook Messenger live chat platform provided by Facebook, Inc.
Zendesk is a customer service software and support ticketing system provided by Zendesk, Inc.
ManyChat is a platform this site uses to send and receive messages on Facebook Messenger and which we use to market our services to people and also let them subscribe to our email service.
User database management
ActiveCampaign LLC provides a marketing platform that allows clients to reach their customers, to understand how their customers interact with those communications and other content, and to customise marketing based on their customers’ interests.
Zymplify Ltd provides a marketing platform that allows clients to reach their customers, to understand how their customers interact with those communications and other content, and to customise marketing based on their customers’ interests.
Google reCAPTCHA (Google Inc.)
Google reCAPTCHA is a SPAM protection service provided by Google Inc.
Gravatar is an image visualisation service provided by Automattic Inc. that allows this site to incorporate an avatar associated with your Gravatar account to any content you post should interact with which needs to use your Gravatar on its pages.
Wistia is a video content visualisation service for creating, managing and sharing videos for business. With a customizable player, and detailed analytics provided by Wistia, Inc that this site uses to display content of this kind on its pages.
YouTube is a video content visualisation service provided by Google Inc. that allows this site to incorporate video content of this kind on its pages.
Special Promotions and Purchases; Submission of Content to be Published
To participate in some Services such as games, competitions, sweepstakes, contests and surveys (“Special Promotions”), or to make online purchases (“Purchases”), you will need to provide personally identifiable information, such as name, mailing address, e-mail address, phone number, and date of birth. Your information may be collected by COMPANY or by a third party, such as a co-sponsor or a vendor involved in, or providing services in connection with, a Special Promotion, or an e-commerce partner in the case of a Purchase.
If you make a Purchase or enter a sweepstakes or other Special Promotion on one of our sites or through our Services, the COMPANY will collect your personally identifiable information, and you are deemed to consent to us providing your information to third parties who provide certain services such as processing of credit card transactions, customer service, promotion or sweepstakes administration, order fulfillment and/or prize delivery, as applicable. (As more fully described below in “Use, Disclosure, and Sharing of Information – Personally Identifiable Information”, these third parties are prohibited from using this information for their own marketing purposes and/or from sharing, selling, or otherwise distributing any personal data of our customers, unless you choose to opt in for such additional uses and/or disclosure by the third parties, under their respective privacy policies.). Also, by entering a competition, sweepstakes or other Special Promotion, you are agreeing to the official rules that govern that sweepstakes or other Special Promotion, which may contain specific requirements of you, including, except where prohibited by law, allowing the sponsor(s) of the promotion to use your name, voice or likeness in advertising or marketing associated with the promotion.
If you make a purchase or enter a promotion (such as a sweepstakes) in which COMPANY is participating on a third party’s website (or through some other means or medium), we will collect your information from the third party only if you opt-in to receive additional communications from us, or we are required to fulfill some function in relation to your activity (e.g., to send your order or deliver a prize).
If you submit to the Website a comment, photograph, video, or other content to be published, online or offline (including on-air, in a DVD, or any other electronic or social format), we may publish your name or other personally identifiable information in connection with publishing the content and you are hereby deemed to give us permission to do such.
Information Collected by Other Means or Media
In some situations, we may also collect personally identifiable information and other information about you through other means, directly or indirectly. For example, if you access any COMPANY content, or purchase such content via your wireless carrier or through another third party, the COMPANY may collect information directly from you or through the third party. Likewise, if you use our software, or provide information to other companies who share information about their customers, we may collect additional information about you. In each of these cases, the COMPANY will apply this policy to any personally identifiable information.
Information About Other People
Some COMPANY Websites and Services may ask you to submit personally identifiable information about other people. If you provide us with personally identifiable information of a friend, or your friend provides personally identifiable information about you, to email a feature from the Website, the email addresses you or your friend supply us for those activities will not be used to send you or your friend other e-mail communications unless disclosed at the time you provide the information. A record of that transaction will be maintained as allowed and/or required by law.
Some Services or sections may offer support and technical assistance through customer service centers via telephone, online chat, support tickets or e-mail. Whenever you communicate with customer service, you do so with the understanding that an operator may view and make changes to the information in your User Account in order to provide the assistance that you need.
Non-Personally Identifiable Information That We Collect
As part of the registration process for some Services, you may be asked to provide information that does not personally identify you. For example, you may be asked to provide information concerning your personal preferences, purchasing habits, and the like. This information is generally optional but may be included in your User Account profile. COMPANY requests this information to understand you better and to also bring to your attention new services, programs, or offers that may be of interest to you.
What we do with the information we collect about you
We collect this information to enhance your visit and to deliver you a personalised environment, content, emails, advertising and services to all our visitors including game players, affiliates, and partners.
We respect your privacy and do not share your information with just anyone
We use the information gathered about you in many ways. For example, we may combine information about your usage patterns with similar information obtained about you from social networks such as Facebook and other users to help enhance our site and services. We do this so we can discover which sections of our sites are popular which pages are visited the most or what features people find the most attractive.
This information may be shared with our advertisers, merchants, sponsors, affiliates and business partners to bring you but not limited to offers, promotions, advertising.
Personally information collected about you by the COMPANY sites may also be used for other purposes, including but not limited to site administration, troubleshooting, processing of e-commerce transactions, marketing, administration of games and contests, as well as communications with you. Certain third parties who provide technical support for the operation of our site may access such information.
We will only use your information as permitted by law. However as we continue to develop our business, we may sell, buy, merge or partner with other companies or businesses. In such transactions, user information may be among the transferred assets.
We may also disclose your information in response to an order of the court or legal agency. Also when we believe we are reasonably required to do so by law, in connection with the collection of monies you may owe to us, and/or to a law enforcement authorities or debt agencies whenever we deem it appropriate or necessary. Please note we may not provide you with notice prior to disclosure in such cases.
Affiliated sites, linked sites and advertisements
The COMPANY expects all of its partners, advertisers and affiliates to respect the privacy of our users.
Be aware that third parties, including our partners, advertisers, affiliates and other content providers which you may be able to access via our sites and emails, may also have their own privacy and data collection policies and practices.
Also, through The COMPANY and you may be introduced to, or be able to access, information, Web sites, features, games, contests or sweepstakes offered by other parties. The COMPANY are not responsible for the actions or policies of such third parties nor any promotions held by these sites.
You should always check the applicable privacy policies of those third parties when providing information on the web site or page operated by a third party.
You should also be aware that if you disclose personal information about yourself by posting messages on boards forums or in chat areas, that information can be viewed publicly and can be collected and used by third parties without our knowledge and could result in unsolicited messages or emails from other individuals or third parties. These voluntary activities are beyond the control of SocialGamingCenter.com and this policy and are at your personal discretion.
Use, Disclosure, and Sharing of Information
– Non-Personally Identifiable Information
From time to time, the COMPANY may use and share with third parties aggregate, non-personally identifiable user information to show general demographic and preference information among users of the COMPANY Web sites. When you visit or download information from this Website, our web servers may automatically collect website usage information. Website usage information is non-personally identifying information that describes how our visitors use the Website. It can include the number and frequency of visitors to each web page and the length of their stays, browser type, referrer data that identifies the web page visited prior and subsequent to visiting the Website, and IP addresses. The COMPANY may use IP addresses for a number of purposes, such as system administration, to generally determine your computer’s server location, to report aggregate information to our business partners or to audit use of the Website. We also may determine your screen resolution and the technology available in order to serve you the most appropriate version of a web page, e-mail or similar service.
– Personally Identifiable Information
The COMPANY uses information about you to deliver the Services that you request, to keep you informed about changes affecting our Services or your account, to inform you of other Services or offers in which you might be interested, and to improve and enhance our sites and Services. If you provide COMPANY with personally identifiable information, we will take all reasonable and appropriate steps to protect it from unauthorized disclosure.
If you opt in to receive e-mail from us, you can always opt out of future marketing messages by following the directions in each message to “unsubscribe”. However, if you choose to opt out of marketing messages, we reserve the right to contact you regarding your account status, technical support, product information, changes to account terms, and any other matter that might affect our service to you and/or any products you purchased from us or registered with us, as applicable.
As stated above in “Personally Identifiable Information That We Collect – Special Promotions and Purchases; Submission of Content to be Published”, the COMPANY may also work with third parties to provide some Services on our Websites. In connection with those Services, you are deemed to consent to us sharing your information with third parties who provide services such as processing of credit card transactions, customer service, promotion administration, order fulfillment and/or prize delivery, as applicable. Third parties who provide, or participate in, Services on any COMPANY Websites are prohibited from using our customers’ personally identifiable information for marketing purposes and/or from sharing, selling, or otherwise using such information, unless you choose to opt in to marketing, sharing, or other uses by the third parties. If you do not want your information to be used for marketing (or other purposes unrelated to the provision of COMPANY Services) by a third party who participates in a Service on one of our sites, do not opt in to such use by that third party when you register to participate in the Service.
Consent to Processing in the European Union
Your Opt-Out Rights
You may opt-out of receiving communications from us and/or our partners by not submitting your information. We also allow you to remove your information from our marketing lists. If you remove your information from our marketing lists it will no longer be used by us to send promotional correspondence to you. You can remove your information from our marketing lists by clicking on the Unsubscribe link at the bottom of every email we send you.
Our Right to Contact You
Governing law and jurisdiction and changes to this policy
The terms and use of this site shall be governed in accordance by the Laws of England and shall be subject to the non exclusive jurisdiction of the English Courts. The COMPANY reserves the right to add, delete, modify these conditions at any time without any prior notice. Please refer to this page on a regular basis for any changes and your continued use of our site following the posting of any changes will mean you accept those changes.
Notification of Changes