Beware all unsolicited phone calls.
Today I had a call from Amazon Prime telling me that my trial 30-day account was ending. I was told by the caller that my Amazon Prime Trial will be billed today, if it wasn’t cancelled.
The call sounded genuine, and they quoted me my Amazon Prime ID number. Later I realised the Prime ID was my telephone number.
Fill in the cancellation form to stop my card being charged.
The caller said they would transfer me to their supervisor to help me.
After being transferred, the supervisor asked me to type in www.anydesk.com. He spelt it phonetically to try and hide the fact that it was not an Amazon webpage URL.
I know that www.AnyDesk.com is remote access software, to get access and control over my PC. At which point I knew it was definite scam and let him know he had been caught out. Then put the phone down
The moral of the story
I could have given them access to my computer. This would allow them to lock me out of my computer and demand a ransom.
After hearing too many people and small companies being scammed for thousands of pounds, I keep a check on their techniques.
You should never, ever follow instructions from an unsolicited caller to login to any website page in a browser.